Domain of One's Own, Personal

Stepping into Domain of One’s Own

Over time, this web space has naturally become a collection of tutorials, guides & how-tos for navigating a Reclaim Hosting account. Documentation makes for really easy blog posts. And I’m constantly learning something at Reclaim. So when I learn something, I blog it. It’s been a great system. That said, there’s a whole other side of my position at Reclaim…

Read More

Tools

Featured App: Airmail

Just wanted to pop in quick to say that if you’re in the market for a great email client, I highly recommend checking out Airmail. I’ve been using it for a couple of months now per a recommendation from Tim, and haven’t looked back since! I’ve somehow found myself in a position where I’m managing 5 email accounts, so I…

Read More

Reclaim Your Domain

What people are saying

Wanted to take a quick minute to officially welcome Meredith Fierro to the Reclaim Hosting team via the blogosphere! Yesterday was her first day as Reclaim’s fourth full-time employee, and it’s already been wonderful having her online and around the office for the extended hours. The best thing to come across my inbox today. Happy first day of full time, @meredithfierro!!…

Read More

How-To

Restoring a Full cPanel Backup on the Server

If for whatever reason a user needs their account restored from a full cPanel backup, or if a user is migrating to Reclaim Hosting & has provided us with a cPanel backup, the restoration process is actually quite simple: Make sure that the user has signed up for an account so their domain has been pre-assigned to a server. Log…

Read More

CoWork, Personal

Reclaim Reflection

Last week provided a unique scenario for me. Jim was in Australia, Tim was in Germany, and Meredith was on vacation. As both of my bosses were asleep by early afternoon on the east coast, I had to step up my support game to say the least. I worked longer hours, faced the out-of-my-league support tickets head on, and learned…

Read More

How-To

Testing a Migration: Editing Your Host File

When conducting a site migration, it can be really helpful to see if the move worked properly & the site is functioning before pointing nameservers & making the change live. In a lot of cases, data will transfer “successfully” but then actually require a few extra tweaks before the site is online. Simply put: you need to test the migration before…

Read More

How-To

Website Migration from Bluehost to Reclaim

Trying to get into the habit of documenting bits of my work at Reclaim– today I did an account migration from Bluehost to Reclaim. Here’s the quick & dirty checklist: One If the user follows Reclaim’s Migration Assistance instructions, then they will have previously signed up for a Reclaim account before filling out a Migration Assistance form. Our first step…

Read More

Tools

From Asana to Suite CRM

One of my first changes that I established at Reclaim Hosting after being hired was moving all of our customer relationship content into Asana. (It was actually one of my first posts, too!) Fast forward a couple of years– I’m now transitioning Reclaim out of Asana and into Suite CRM. Let me preface this post by saying the following: I love…

Read More

CoWork

CoWork Love

^View of the entrance to CoWork. Folks are greeted with bright plants, eclectic shelving & a Joke of the Day. We’ve started hanging posters & art on the metal wall that faces the main space. More recently, this has included pieces from our recent conference event.   ^I’ve been posting regularly to the CoWork Instagram feed and InstaStory. The feed…

Read More

How-To

Manually Installing SuiteCRM

I’ve gotten a few questions about installing Suite CRM, so I figured it was time to write a guide about it. I’ll warn you now– there are quite a few steps here, but I’ve done my best to offer guidance in terms of preparation & setup beforehand. Let’s get started: This guide assumes… +that you are a Reclaim user and…

Read More