Lauren Brumfield

Lauren is currently the Director of Operations at Reclaim Hosting, where she's worked for the last 4 years. She has a BA in English with a concentration in Creative Writing from the University of Mary Washington.

What to Consider When Organizing Faculty Sites and Coursework in cPanel

I get asked all the time how to best organize work, specifically for Faculty course sites, within cPanel. Should Faculty put everything in one cPanel, or multiple, separate cPanels? Should they use single application installs or a multisite? Should they use subdomains or subfolders? My small preface here is that there’s no one “right” way to do all of the above. At the end of… Read More »What to Consider When Organizing Faculty Sites and Coursework in cPanel

How to redirect a top-level domain without impacting subfolders

So I got a ticket this morning (thank you Skidmore Domains!) regarding domain redirection and ending up teaching myself the fix thanks to my bff Google! Now I’m not sure if this solution is “best practice” since it involves tweaking the .htaccess file, but it worked and I’m proud of it nonetheless. :) Support Scenario: Can I redirect a top-level domain without impacting subdirectories of… Read More »How to redirect a top-level domain without impacting subfolders

Activating Installatron Apps on a per User/Group Basis

I’ve seen a little confusion surrounding the ability to enable/disable applications on a per user/group basis within a Domain of One’s Own environment, so I thought I’d follow up with a little tutorial: We should already know that it’s possible to set different user groups for cPanel accounts via Hosting Packages, and then customize the cPanel features that are accessible to each user group (i.e.… Read More »Activating Installatron Apps on a per User/Group Basis

Community Highlight – coventry.domains

I can’t believe that my last blog post was roughly a month ago! There’s so much that I need to share in this little space and the work at Reclaim is far from slowing down any time soon. But what better way to jump back into blogging than to start a new series of posts showcasing work done in the Reclaim Community? This sort of… Read More »Community Highlight – coventry.domains

Email Notification Template for Zendesk Support Tickets

Last week I had a bit of free time and started looking for a way to add the Reclaim Hosting brand to the support ticket notifications that are sent out to users when they put in a request. If you have no idea what I’m talking about, here’s what the support notification used to look like when a user put in a ticket to support@reclaimhosting.com:… Read More »Email Notification Template for Zendesk Support Tickets