DoOO Workshop

Rethinking Workshop of One’s Own

Rethinking Workshop of One’s Own

If you missed the summary of the Fall 2017 Workshop, feel free to read it here.  So we’ve decided to slightly rework the content in the coming Spring ’18 Workshop of One’s Own! While there was nothing wrong with the Fall workshop, it was tailored specifically for the system administrator– the one who would be Continue reading Rethinking Workshop of One’s Own

Workshop of One’s Own: Spring ’18 Dates

Workshop of One’s Own: Spring ’18 Dates

After the success of our first Workshop of One’s Own a few weeks ago, I’m happy to report that we will be hosting another Domain of One’s Own Admin workshop this coming Spring. If you’re new to this discussion, Workshop of One’s Own is a two-day, intensive dive into supporting Domain of One’s Own on Continue reading Workshop of One’s Own: Spring ’18 Dates

Workshop Clip: Supporting DoOO

Workshop Clip: Supporting DoOO

This is a clip from my session, Supporting Domain of One’s Own, during day one of Reclaim’s Administrator Workshop. During the 45-min talk, we cover strategies for approaching support tickets, user FAQ’s, and common errors. Please find the link for the talk here. Documentation guides written for this portion of the workshop are linked below: • Supporting Continue reading Workshop Clip: Supporting DoOO

Fall 2017 Domain of One’s Own Workshop

Fall 2017 Domain of One’s Own Workshop

Workshop of One’s Own, Reclaim Hosting’s first administrator-focused intensive workshop, has now come and gone. I don’t use the word “intensive” lightly here; it was a dense two days, packed with information that would make even the most qualified administrator feel exhausted. But it was amazingly rewarding nonetheless. For this workshop, the Reclaim team really Continue reading Fall 2017 Domain of One’s Own Workshop

Workshop of One’s Own: Notes on Hacked Site Session

Workshop of One’s Own: Notes on Hacked Site Session

Reclaim Hosting put on its very first 2-day Workshop for Domain of One’s Own admins on November 2 & 3. The following post is a summary of the first session from morning 2 of Workshop of One’s Own. 3 STAGES: Identifying a Compromise Cleaning a Hacked Site + Scanning Tools Preventing a Hacked Site Identifying a Compromise Continue reading Workshop of One’s Own: Notes on Hacked Site Session